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Customer Support


Context Help

If you lose your way inside our Control Panel, the first thing you should do is click the Help button, which is present on each and every page. A popup will show up. It includes exhaustive information about all the operations that you can perform on the page in question. Each pop-up window appears on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a rich library of educational video clips describing how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can swiftly get to know our web hosting Control Panel by simply watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the answer you need, take a peek at our comprehensive FAQ database, which contains questions asked by actual persons and offers practical solutions. We constantly "revamp" our FAQ section with new questions & answers in order to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the answer you need in the FAQ section either, you can contact our excellent team of technical support engineers available 24-7-365 and eager to assist you with any question. Each trouble ticket you send will be responded to in less than sixty minutes (the average support ticket response time is approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 255845

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: [email protected]

Online Contact Form

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